Amelia468
6 Contributions
ValueLights value their customers
I received my order very promptly, and I am 100% impressed with my purchase from the moment I browsed on the site, placed my order through to delivery!
Your company have not only met my expectations but exceeded them, making it an excellent customer experience!
The actual product is 100% the quality product I was looking for!
I shall be recommending you to friends & family and will be placing another order later today!!
Well done (a very satisfied customer)?
Jacinta Kenny
Super outdoor PIR lamp.
I was not invited to place a review but decided they deserve one anyway...5 star all round for ease of ordering my PIR outdoor lamp, an unbeatable price, an initial extra discount, reasonable postal charge, fast delivery and finally it looks and works great!
Willis635
2 Contributions
Absolutely Superb!
I cannot stress enough how fabulous my experience of value lights has been! From placing my order to the super fast delivery and help with an issue after. I will definitely be using again and recommending to anyone I know!
Really pleased with my floor lamp
Really pleased with my floor lamp. Speedy delivery and at a good price too.
Sarah L730
2 Contributions
Great products and service
Ordered 5 lights now, great products and great service each time. Also we damaged one of the lights at Christmas but was able to order a new shade, delivered quickly.
Great service would recommend.
Martha Garrett
2 Contributions
Amazing all round!
Oh my goodness- What an absolutely incredible service Valuelights deliver.
I placed an order for a beautiful lamp last night (15/01/23) and it was delivered to me before lunchtime today! 16/01/23
The lamp arrived packaged well and was easy to assemble! It looks amazing and more expensive than it was!
I cannot get over the no fuss ordering and speedy delivery! Wonderful service.
I cannot recommend this company enough!
Best customer service I have came…
Best customer service I have came across. Informed them of a faulty item and within a hour a new was being processed for delivery
Paid but no lights received
Lights not received. Company uses Evri so clearly not concerned about whether customer receives goods paid for. Customer Services have ignored 2 emails. This is unacceptable. Will never buy anything from them again. Now chasing refund. But given lack of response will probably have to go trading standards route,
Absolutely thrilled with my George…
Absolutely thrilled with my George monkey white tablelamp. So well packaged and excellent price. Bought fancy globe which really enhances. Great company thoroughly recommend
Kirk C484
6 Contributions
Great product and quickly resolved complaint
I paid for 24 hour delivery but unfortunately it took 5 days for the lights to arrive. The reason I have given this company 5 stars is that they sorted my complaint and refunded my delivery cost within the day, no quibble whatsoever. I was also really pleased with the quality of the product and the price, apart from one faulty bulb. However this was again sorted really quickly and a replacement is on the way.
Wow amazing customer service from…
Wow amazing customer service from Siobhan , I ordered a lamp but it was broken emailed on a Sunday evening and had a replacement sent the following day no quibble all company’s should have a customer service like this would most definitely buy from you again !
Stephanie387
8 Contributions
Replacement
I ordered a really nice table lamp. It was despatched quickly and efficiently. Unfortunately the delivery company left it outside and it was no longer there when I arrived home. I contacted valuelighting about the problem and they sent a replacement, promptly. Very satisfied with them and the product. Would definitely recommend!!!!!!!!!!
Best experience with Lee (Customer Service)
Lee was so great and has the patience in assisting with our issues. I salute to this person as he really is caring towards our experience with the orders. Please give him a recognition for a job well done. He is very professional and responds accordingly.
Easy to buy and the aftercare is great
Easy to buy and the aftercare is great. I was missing a part for my light fixture and the care I got to replace the missing part was brilliant. Could not ask for anymore, would highly recommend to use them. Many thanks.
Excellent Respose
I ordered a ceiling fan from this company a few days ago. When it arrived the light shade was broken.
I contacted customer services and 3 days later had a replacement.
If only every company was as quick and easy to talk to it would make buying on line more enjoyable. Excellent and will definitely be going back.
Written 01 September 2022